Help Desk
Move-In / Move-Out Process
Planning to shift into or out of TROA? Here's what to do:
-
Notify the Management at least 2 days in advance.
-
Fill and Submit the Move-In/Out Request Form.
-
Security Clearance will be processed.
-
Move timing: 9 AM to 7 PM only.
-
Check for damages with facility manager post move.
Buying a Villa or Villa Plot
Planning to purchase a villa or a villa plot? Here's what to do:
-
Notify the Management at least 7 days in advance.
-
Obtain a no-dues from the TROA office/Treasurer
-
After the registration is completed, fill out the New Membership Form, provide a copy of the sale deed and pay transfer fee.
Visitor Management
To ensure community safety, all visitors must be registered:
-
Pre-approve guests using the MyGate app or the visitor form.
-
Guests will be verified at the main gate.
-
Delivery partners and domestic help require gate passes.
-
[Register on MyGate.in - for visitor management and vehicle management]
-
[Register on ApnaComplex.com - for resident's information]
Fire Evacuation Plan
In case of emergencies, follow these steps:
-
Call security immediately at the numbers below.
-
Evacuate if needed using stairways (not lifts).
-
Fire safety points are marked across all blocks.
-
Keep emergency contact numbers visible in your home.
Emergency Contacts
-
Security Desk: +91 73492 59090
-
Fire Dept: 101
-
Ambulance: 102
-
Local Police: 100